What are the steps to update my phone number or email linked to my PNB credit card? Can I change my registered contact details online or do I need to visit a branch? Which documents are required to update my address or mobile number for my PNB credit card? How long does it take for PNB to update my contact information?
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You cannot update your mobile number or email for your credit card via PNB’s internet banking or mobile app. Changes to contact details must be made in‑person at a PNB branch.
To update your address you need-
- Aadhar card
- Passport
- Voter ID
- Utility bill (not older than 2 months)
- Driving licence
After submission and verification of your documents, the process usually takes up to 15 working days.
To update your contact details like mobile number or email for your PNB credit card, you’ll usually need to visit the nearest PNB branch. Online update options for credit cards are limited, especially for mobile numbers and address changes.
At the branch, you’ll need to fill out a request form and provide a self-attested copy of your PAN card along with any supporting documents. For address change, carry a valid proof like Aadhaar, Voter ID, passport, or utility bill. For mobile number or email updates, PAN and a signed request are usually enough.
Once submitted, it generally takes 2 to 5 working days for the update to reflect in the system. You’ll get an SMS or email once it’s done. It’s a good idea to follow up after a few days if you don’t receive any confirmation.