How to Manage Your Star Health Insurance Policy?

Insurance
1

I’m a Star Health Insurance policyholder and need some help managing my policy. How can I log in to my account, renew my policy, and download the policy documents? What is the customer care number for assistance? Also, how can I check the list of hospitals covered under Star Health’s network for cashless treatment?

1 Like
2

Follow these steps to login to star health insurance

Customer Care Number-1800 102 4477

To Download policy click here-

1.Say Hi on their WhatsApp Number - 95976 52225

2.Select Request Documents.

3.Select Policy Documents.

4.Locate your policy document using Mobile number or Policy number.

5.Enter the Policy Number > Date of Birth

6 Policy documents will be available for reference

You can search the list of hospitals covered under Star Health’s network for cashless treatment here- https://www.starhealth.in/lookup/hospital/

3

I recently bought a Star Health insurance policy, but I’m not sure how to manage it properly. Can you please guide me on how to track, update, and make the best use of my Star Health insurance policy?

4

Managing your Star Health insurance policy is simple if you follow these steps:

1. Track Your Policy Online:

Use the Star Health customer portal or mobile app to check policy details, coverage, premium due dates, and claim history.

2. Update Personal Details:

If you change your contact information, address, or family members covered, request updates through the portal or customer care.

3. Use Cashless Facilities:

Keep your policy number and e-card handy to avail cashless treatment at Star Health’s wide network of hospitals.

4. Renew on Time:

Always pay premiums before the due date to avoid policy lapses. Renewal reminders are also sent via SMS/email.

5. Review Benefits Regularly:

Check your policy coverage each year and upgrade or increase the sum insured if your family’s healthcare needs have changed.

6. Contact Customer Support When Needed:

For claims, queries, or modifications, you can connect with Star Health’s 24x7 helpline for quick assistance.

• By staying updated online and reviewing benefits regularly, you can manage your Star Health policy smoothly and make the most out of your coverage.