Why was the credit card blocked? Is it due to suspicious activity, missed payments, or other reasons? What steps should the cardholder take to unblock the card, such as contacting customer service or using the mobile app? Is there a need for additional verification, such as identity confirmation, or any documentation to provide for unblocking the card? How long does it take to unblock the credit card? Will the cardholder be notified once it’s unblocked?
To unblock your credit card, find out why it was blocked, get in touch with Customer Care, change your contact details in the AU 0101 App, and keep an eye on account activity by checking it frequently.
For more detailed information, refer to the [AU Small Finance Bank’s official guidelines] (https://aubank.in/blogs/unblock-your-credit-card).
I’m sorry to hear that your AU Small Finance Bank credit card has been blocked. Here’s how you can get it unblocked:
Unblocking Your Credit Card
You can unblock your credit card through the AU 0101 App or NetBanking:
1. AU 0101 App:
• Open the app and log in.
• Navigate to the Credit Card section.
• Tap on the three-dot menu in the top-right corner.
• Select Block/Unblock.
• Choose Unblock and follow the on-screen instructions.
2. AU 0101 NetBanking:
• Log in to AU 0101 NetBanking.
• Go to Credit Card > Block/Unblock Credit Card.
• Select Unblock and confirm your request.
For detailed steps, refer to the https://www.aubank.in/personal-banking/digital-banking/au-0101-app/faqs
Customer Support
If you’re unable to unblock your card online, contact AU Small Finance Bank’s 24/7 customer care:
Toll-Free: 1800 1200 1500
Email: [email protected]
Video Banking: Available from 8 AM to 8 PM