Lost my card once and it was a nightmare. How does HSBC handle lost cards?
If you lose your card report it immediately because HSBC have a zero liability policy. HSBC offers emergency card replacement within 3 days. You’re also protected against fraudulent transactions up to ₹3 lakh if the loss is reported within 24 hours.
You can take the following quick actions if you’ve misplaced your HSBC Premier Credit Card:
Get your card disabled and report the loss by calling HSBC Phone Banking right away.
Within India: 1800 266 3456 or 1800 120 4722 (toll-free)
Internationally: +91-22-71728001 or +91-40-65118001
You can send an email to [email protected] with any questions you may have about credit cards.
Phone Banking should be contacted immediately for urgent issues, such as a lost or stolen card.
Additionally, you can phone or go online to get a new card.
make sure to update automatic payments
if your hsbc credit card was used to monthly subscriptions, update the card details with the new one
i reported my lost credit card via hsbc mobile app