How can I immediately block my lost or stolen PNB credit card? What are the different ways to report a lost or stolen PNB credit card (customer care, mobile app, online banking, branch visit)? Is there a toll-free number to report credit card loss to PNB? How long does it take for PNB to block the lost or stolen credit card? Will I be liable for any fraudulent transactions made before reporting the loss? How can I request a replacement card after reporting it lost or stolen? Is there a fee for replacing a lost or stolen PNB credit card? Can I track the status of my replacement credit card? Do I need to update my automatic payments linked to my lost card? Will PNB issue a new credit card number when replacing the lost or stolen card?
Losing your credit card can be stressful, but quick action can help protect you from any misuse. If your Punjab National Bank (PNB) credit card is lost or stolen, here’s what you should do immediately:
1. Report the Loss Immediately:
As soon as you realize your card is lost, call the PNB Credit Card Customer Care helpline at 1800 180 2345 (toll-free) or 0120-4616200. This will help in blocking the card to prevent any unauthorized transactions.
2. Block Your Card Instantly:
You can block your card through:
• PNB Internet Banking
• PNB Banking app
• Calling customer care directly
Blocking ensures your account remains safe from fraudulent activity.
3. Request a Replacement Card:
Once the card is blocked, you can apply for a replacement card. The bank will issue a new card with a different number, which will be sent to your registered address.
4. Monitor Your Account Transactions:
After reporting, keep an eye on your account for any suspicious transactions. If you notice anything unusual, report it to the bank immediately.
5. File an FIR (if required):
In case of suspected fraud or theft, it’s advisable to file an FIR at your nearest police station. This helps in securing your liability.
For more details, you can visit the official PNB Credit Card page: