Amazon Pay ICICI Card - Reward Points Hold!

Credit Cards ICICI
,
1

So, I have been using APay ICICI Credit card since it was launched.

Long story short, I am renovating my house and I have given the entire contract to Asian Paints. It’s a 6-7 months project and it will cost me around 24 lac approx.

So the way Asian paints accept payments is 15-55-30, so 15% initially, 55% during execution and 30% before hand over.

All was going fine and I used Apay CC for obviously getting 1% cashback.

Now, this month I didn’t get my cashback on the 14th like usual so I called them today and they said my reward points exceed Rs 8,000 so we are holding it for further investigation if I used it for business purposes.

I explained everything and they said they have a separate team for this.

I also emailed them the same with all Asian Paints receipts to prove it’s my own house renovation and they said it will take 15 working days to consider if I am eligible for the cashback or not.

My question is why didn’t they explain it in the terms and conditions page? All I read was there is no limit to earn the rewards with APay card. Anyways, I will update it later if I receive the cashback or not.

Please keep this in mind if you guys do big transactions to keep your credit card reward below Rs 8k per month. May be use 2-3 Credit cards to avoid this.

2

I think your card is being investigated for commercial use. There is no cap on Apay reward points

3

Yes may be this. I usually spend around 10-15 lac per year but this was an exceptional case. Lets see what happens.

4

I heard this few times that if rewards are crossing 8K bank keep it on hold for investigation. May be not for a month, may be if we consistently do like that they might hold the cashback.

5

They can’t hold any cashback if it is for personal use