I linked my Axis Bank savings and credit card accounts to the OneMoney Account Aggregator app a while ago. Now, for privacy reasons, I want to remove them. I go to the ‘Linked Accounts’ section, tap on my Axis account, but there’s no delete option, or the one that is there doesn’t seem to work. Is the delete function in OneMoney broken?
Trying to remove a linked Axis Bank account from the OneMoney app and finding that it’s not working can be concerning. This issue is often not a ‘broken’ delete function, but rather a misunderstanding of the consent-based system of Account Aggregators. The key is usually to first revoke any active data-sharing consents you’ve given to other apps before you can fully unlink the account.
credits : Delinking Bank Account from Onemoney : Support
First Revoke Consents Before Removing Your Axis Bank Account
A friend of mine had this exact problem with the OneMoney app last month. He was trying to delete his Axis Bank account link directly from the accounts page. I told him to check the ‘My Consents’ tab in the app first. He found an active, recurring consent he had given to a wealth management app a few months prior. He had to revoke that specific data-sharing consent first. After he did that, the option to unlink his Axis Bank account from the main list started working properly.
App Troubleshooting to Delete Your Axis Bank Account from OneMoney
I was facing a similar issue where a button in the app seemed unresponsive, and my first move was to try the simple tech fixes. I force-closed the OneMoney app and then cleared its cache through my phone’s app settings. When I reopened it and logged in, the function worked as expected. A colleague of mine mentioned that simply updating the OneMoney app to the latest version from the Play Store fixed the bug for him.
Sync Delays When Unlinking Your Axis Bank Account from OneMoney
I was reading a thread on a fintech forum about this topic. A user mentioned they had revoked all their consents, but their Axis account was still showing up in the OneMoney linked accounts list. They contacted OneMoney customer support, who explained that there was a temporary delay in getting a confirmation of the unlinking from the bank’s servers. The account link disappeared on its own after a few hours. Sometimes, you just need to be patient for the systems to sync up.
How to Find the Option to Remove Your Axis Bank Account
My dad was getting frustrated because he couldn’t find a big, obvious “Delete” button next to his linked account. I walked him through the OneMoney app over the phone. We found that after tapping on his linked Axis Bank account, he had to tap on a small ‘Settings’ or three-dot menu icon in the corner to find the ‘Unlink Account’ or ‘Remove Account’ option. Sometimes, the feature is just located in a place you don’t immediately expect.
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