Customer Care of Every Bank

Very good collection from Technofino community. Thought of sharing here for everyone’s benefit.

Someone tell me, how do you escalate the issue to a nodal officer and Ombudsman?

Do you tag them in the same mail chain or write a new mail

Escalate to each department one by one. Copying all departments won’t help

no, I meant. Mail chain is going. Should I add them in the replies or write a whole new separate mail

No don’t add. Do separately