I’m trying to apply for the new HDFC Pixel credit card through my Payzapp app. I fill in my initial details, but when it moves to the next step, it gets stuck on a loading screen that seems to be some kind of aggregator page for checking my details. It just spins forever and never moves forward. Why does this happen, and is there a way to fix it?
Getting stuck on the aggregator page while applying for an HDFC Pixel card in the Payzapp app is a common technical snag many users face. This halt usually occurs during the automated credit score check or data verification step. The issue is often caused by high server traffic, a mismatch in your personal details between different records, or simple app-related glitches that can often be resolved quickly.
credits : How to Manage PIXEL Credit Card on PayZapp | HDFC Bank
Server Timeouts on the HDFC Pixel Application Page
A friend of mine was trying to apply for the Pixel card right after HDFC launched a promotional offer. He faced the same “stuck on the aggregator” issue for a whole evening. Frustrated, he tried again the next morning during what he assumed were non-peak hours (around 11 AM), and the application went through smoothly. The reality is that when thousands of people apply at once, the bank’s or the credit bureau’s servers can get overloaded and time out.
How Data Mismatches Stall Your HDFC Pixel Application
I was reading a forum where someone finally figured out why their application was consistently getting stuck at that exact point. Their name on their PAN card was ‘Rakesh Kumar Sharma’, but in their HDFC bank account records, it was just ‘Rakesh Sharma’. This small but critical mismatch was causing the automated check with the credit bureau (CIBIL) to fail every time. He had to get his details corrected with the bank before he could successfully apply.
Technical Fixes for the Payzapp App During Your HDFC Pixel Application
I was facing a similar issue when applying for another product, and my go-to tech fix worked. I went into my phone’s settings, found the Payzapp app under ‘Apps’, and cleared its cache data. After logging back into the app, the process worked. A colleague of mine solved the problem by simply uninstalling and reinstalling the Payzapp app, which ensured he was on the latest, bug-free version.
Using the HDFC Website for Your Pixel Card Application
My cousin got so frustrated with the Payzapp app that he just looked for another way to apply. He went directly to the official HDFC Bank website on his laptop and found the Pixel card application page there. He filled out the form through the website, and the process was much smoother and faster. If one channel (like Payzapp) is consistently not working, trying the bank’s main website is a great alternative.