If your Kotak credit card is lost or stolen, what’s the fastest way to block it? Can you do it online, or do you need to call customer care? Also, will Kotak automatically send a replacement card, or do you need to request one separately?
If you’ve lost your Kotak credit card, don’t panic—just block it ASAP to avoid any misuse. The quickest way is through the Kotak Mobile App or NetBanking.
- Kotak Mobile App: Log in → Go to ‘Credit Card’ → Select your card → Tap ‘Report Lost/Stolen’ → Block it instantly.
- NetBanking: Log in → Click on ‘Credit Cards’ → Choose ‘Service Requests’ → Select ‘Block Card’.
- Customer Care: Call 1860 266 2666 (available 24x7) and request them to block your card.
- SMS Option: If you can’t access the app or website, send “KCCLOST” to 5676788 from your registered mobile number.
Once your card is blocked, Kotak will usually issue a replacement card automatically. If not, you can request one via the app or by calling customer care. It typically arrives within 7-10 days.