What are the steps to block or freeze the AU Small Finance Bank credit card, either through the app, net banking, or customer service? Will all transactions (including online and offline purchases) be halted immediately, and is the cardholder notified of the action? How can the cardholder unblock or reactivate the card if the suspicion is resolved? Are there any additional security measures taken, such as issuing a new card or password?
You can block a lost or stolen credit card by using the AU 0101 App, choosing ‘Report and Block Lost/Stolen Card’, and then getting help from Customer Care. In order to stop illegal transactions, temporarily freeze your card if you misplaced it but think it isn’t lost or stolen. You can report fraudulent transactions online or get help by calling 1800 1200 1200.