I’ve submitted a request for help, how can I find out its current status?
You can track the status of an Axis Bank credit card application online, by phone, or by visiting a branch.
Online
- Go to the Axis Bank website
- Click Products
- Select Cards
- Select Apply online for Credit Cards
- Select Track your Application
- Enter your application ID and mobile number
By phone
- Call Axis Bank’s credit card department at 1860-419-5555 or 1860-500-5555
- If you’re calling from outside India, call +91-22-67987700
By visiting a branch
- Visit any Axis Bank branch
- Bring your application ID