How do I raise a complaint about my Kotak credit card?

Credit Cards Kotak
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1

I’ve been having some billing issues with my Kotak White Reserve card . How should I get in touch with the bank.

2

If you’ve got a problem with your Kotak credit card, don’t stress! You can easily raise a complaint, and they’ll usually get back to you pretty quickly.

  1. Mobile App: Open up the Kotak App, head to ‘Services,’ tap ‘Complaints,’ and fill out the details. Super easy.
  2. NetBanking: Log in to NetBanking, go to ‘Credit Cards,’ select ‘Service Requests,’ and choose ‘Raise a Complaint.’ Done in a few clicks.
  3. Call Them: If it’s urgent, just call 1860 266 2666. Their customer care is available 24/7.
  4. Email: Or, you can shoot them an email at [email protected].

Once you raise the complaint, they’ll get back to you in 1-2 days. If it takes longer, you can ask for a supervisor or escalate it to their Grievance Redressal team at [email protected].

So, it’s pretty simple—just choose the method that works best for you!