I’ve heard Axis Bank allows netbanking activation using SMS with the customer ID. Can you explain the exact steps to activate Axis netbanking this way?
Step-by-Step get Axis Bank Online Banking Using Text Messages and Customer ID
Option 1 - Do It Online with Text & Your Debit Card (quickest)
Option 2 - Use the Axis Phone App with Text (really convenient)
Option 3 - Go to the Bank (if online doesn’t work)
| Method | What You Need | How Long |
|---|---|---|
| Online with Text & Debit Card | • Customer ID (via text) • Your phone • Your debit card |
5-10 min Super Easy |
| Axis Phone App with Text | • Your phone • Axis Mobile app • Customer ID (via text) • Security code or debit card |
5-10 min Easy |
| Bank Visit | • Bank book • ID (Aadhaar/PAN) • Banking form |
1-3 days Pretty Easy |
Here’s how to get it done:
- Get your Customer ID by sending a text:
- From your registered phone, send the text CUSTID (for savings account) or CUSTIDCC XXXX (put in the last 4 numbers of your credit card instead of XXXX) to 56161600.
- You’ll get your Customer ID right back by text message.
- Set it up online with your debit card:
- Go to axisbank → click “Login” → click “Personal Banking” → click "First Time User.
- Register Here" → type your Customer ID (from the text) → choose “Debit Card” → enter your card number, when it expires, and your ATM PIN → enter the security code they text you → make a login password → agree to their rules → you’re all done! Online banking starts working right away.
- Use the Axis phone app:
- Download Axis Mobile app → tap “Login” → pick “First Time User” → type Customer ID (from the text) → choose “Debit Card” or “Security Code” → enter your card info or the code they send,
- Set a 6-number PIN → finish the security check → use online banking through the app or website.
- Make sure your phone works with them:
- Your registered phone must work for security codes.
- If codes don’t come, update at any Axis ATM → put in your card → Services → Mobile Number Update → type new number → confirm with the code. Or visit any branch with your ID card.
- Visit the bank if you need help:
- If texting or online doesn’t work, visit any Axis branch with your bank book and ID → fill out their online banking form → they’ll give you login info in 1-3 days.
Here’s what you need to know:
- Use text messages to get your Customer ID (text CUSTID to 56161600), then get Axis online banking working right away through their website or Axis Mobile app with your debit card no need to visit the bank!
- Just make sure your phone is registered with them for security codes.
- Once everything’s done, you’ll see your Axis online banking page ready to use!
