How can I activate ICICI NetBanking if my debit card is blocked? Is there an alternative method to register online using customer ID, welcome kit, or iMobile app?
Step-by-step guide to start ICICI NetBanking with a blocked debit card
Option 1 - Online with OTP (quickest way, no debit card needed)
Option 2 - iMobile Pay App (easy phone way)
Option 3 - Bank Visit (if online stuff fails)
| Method | What You’ll Need | How Long |
|---|---|---|
| Online with OTP | • Customer ID (from welcome kit or passbook) • Your registered mobile • Account number |
5-10 minutes Really Easy |
| iMobile Pay App | • Phone • iMobile Pay app • Customer ID or account number • OTP on your mobile |
5-10 minutes Easy |
| Bank Visit | • Passbook or account number • ID like Aadhaar/PAN • NetBanking form |
1-3 days Takes Time |
- Online with OTP:
- Go to icicibank → Click “Login” → Pick “Personal Banking” → Click “Get Started” under “New User” → Put in your Customer ID (from welcome kit, passbook, or bank statement)
- Account number → Pick “Authenticate Using OTP” → Type the code they send to your phone → Make a password (8–15 characters, mix letters/numbers/symbols) → Accept terms → You’re set! No debit card needed.
- iMobile Pay App:
- Get iMobile Pay app (from Play Store or App Store) → Tap “New User. Register Now” → Put in Customer ID or account number → Pick “OTP Authentication”
- Type the code sent to your phone → Make login password → Accept terms. Now you can use NetBanking on the app or website.
- Check if your phone number is connected:
- Your mobile number has to be registered with ICICI to get OTP (usually done when you open account).
- If not connected, go to any ICICI branch with ID (Aadhaar/PAN) and passbook to add your phone number.
- You can also call ICICI help (1800 1080) to connect mobile after proving who you are.
- Bank Visit if needed:
- If online or app doesn’t work (no registered mobile or tech issues), go to any ICICI branch with your passbook or account number and ID (Aadhaar/PAN).
- Fill NetBanking form and they’ll give temporary password or send login info to your address in 1-3 days. You can also ask for new debit card (takes 5-7 days).
- Phone help:
- Call ICICI help (1800 1080 or +91 22 3366 7777 for overseas) → Ask for NetBanking activation → Prove who you are with Customer ID.
- Account number, or ID details → They’ll send temporary password to your address in 5–7 days. This takes longer than online ways.
Easy Tip:
- Blocked debit card isn’t a big deal! You can start ICICI NetBanking online or through iMobile Pay using your Customer ID and OTP if your phone number is registered.
- No need to go to bank! If phone number isn’t connected, one quick bank visit or phone call sorts it out. Once done, you’ll see ICICI NetBanking home page and can handle your account stuff easily!
