I recently changed my mobile number and I’m worried I might miss important OTPs and alerts for my Yes Bank credit card. What is the proper way to update my mobile number linked to my Yes Bank credit card, and can it be done online or do I need to visit the branch?
I completely understand your concern—missing OTPs or transaction alerts for your Yes Bank credit card can be stressful after changing your mobile number. Thankfully, Yes Bank provides easy ways to update your mobile number both online and offline.
Option 1: Update Mobile Number via Yes Bank NetBanking:
If you have access to Yes Bank NetBanking:
1. Log in to your Yes Bank NetBanking account.
2. Go to Profile → Update Contact Details → Mobile Number.
3. Enter your new mobile number and verify using the OTP sent to your existing registered number.
4. Once verified, your credit card alerts will automatically be linked to the new number.
Option 2: Update Mobile Number via Yes Bank Customer Care:
If you don’t have access to net banking:
• Call Yes Bank customer care at 1860 120 1199 / 1860 180 1199.
• Request a mobile number update for your credit card.
• You may be asked to verify your identity by answering security questions or sending documents.
Option 3: Visit the Nearest Yes Bank Branch
• Carry your ID proof and credit card details.
• Fill out the Mobile Number Update form and submit it.
• The update is usually processed within 1–2 working days, and you’ll receive a confirmation SMS.
Official Website for Reference:
For more details, you can visit the official Yes Bank website: