I was asked to complete video KYC for my HDFC account, but I’m confused about the steps, how can I finish video KYC through the HDFC Mobile Banking app?
Completing Video KYC through the HDFC Mobile Banking app is a convenient way to verify your identity.
How to Complete Video KYC in HDFC Mobile Banking App
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Open the HDFC Mobile Banking app and log in using your credentials.
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Navigate to the KYC Section:
- Once logged in, go to the “More” or “Services” section.
- Look for “KYC” or “Video KYC” and select it.
- Initiate Video KYC:
- Click on “Start Video KYC” or a similar option.
- Make sure your device’s camera and microphone are enabled.
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Provide OTP: You will receive an OTP on your registered mobile number. Enter this OTP to proceed.
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Follow On-Screen Instructions:
- Follow the on-screen instructions to complete the KYC process. This may include:
- Showing your face clearly to the camera.
- Reading out a few sentences or numbers as prompted.
- Displaying your PAN card and Aadhaar card to the camera.
- Complete the Process:
- Once you have followed all the instructions, the KYC process will be completed.
- You will receive a confirmation message indicating that your KYC has been successfully completed.
Key Points to Remember
| Feature | Description |
|---|---|
| Device Requirements | Ensure your device has a good camera and microphone. |
| Network | Use a stable internet connection to avoid disruptions. |
| Documents | Have your PAN card and Aadhaar card ready. |
| Environment | Ensure you are in a well-lit area with minimal background noise. |
| Time | The process usually takes around 5-10 minutes. |