My LIC policy premium is due in December, but the new LIC app is showing the next due date as June. How can I get this error in the app corrected?
An incorrect due date showing in the LIC app is most likely a data entry or system synchronization error that occurred during the migration to the new digital portal. This is a data error that you cannot fix yourself online. It requires a formal correction process that must be initiated by contacting your LIC home branch.
The First Step: Verify with Your Original Policy Document
My friend noticed a similar issue with his policy’s due date in the new app. The very first thing I advised him to do was to locate his original, physical policy bond. This document is the legal contract between him and LIC. The “Date of Commencement” and the premium payment schedule mentioned in the bond are the correct and official details that override any information shown in the app.
The Only Solution: Contacting Your LIC Home Branch
After confirming the correct due date from his policy bond, my friend realized there was no “edit” button in the app to fix the error himself. The next and most important step was for him to contact his LIC home branch—the specific branch that originally issued his policy. He was informed that any correction to core policy data must be handled by the home branch.
The Paperwork Needed to Get the Details Corrected
At the branch, the official asked my friend to submit a simple written application letter. In the letter, he had to clearly state his policy number, explain the discrepancy he found in the app, and request a correction to the online data. He also attached a self-attested photocopy of his policy’s first page (which showed the correct date) and a screenshot from the app showing the incorrect date.
The Correction Process for wrong due date
The branch officer accepted his application and the supporting documents, assuring him that they would raise a request with their central IT department to rectify the data. The officer mentioned that it might take a few weeks for the correction to be processed and for the updated, correct due date to reflect on the customer portal and the mobile app.
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