I paid my LIC premium with Amazon Pay. Now on the LIC website, I’m trying to download the receipt, but it keeps giving an error: ‘Please enter a valid email address’. My email is correct! How do I fix this and get my receipt?
This error isn’t from Amazon; it’s from LIC’s database. Your email is likely missing or outdated in your policy records, and you need to update it directly with LIC to download your receipt.
Why This Email Error Happens After Amazon Pay
I also used Amazon Pay to pay my premium and hit the same wall. I learned that Amazon just processes the transaction and doesn’t sync your Amazon account’s email with your actual LIC policy data. The error you’re seeing comes from LIC’s database, not Amazon’s.
The Quickest Fix: Updating Your Email on the LIC Portal
The solution for me was to update my details directly with LIC. I logged into my registered account on the LIC customer portal, and in the ‘Profile Settings’, there was a clear option to edit and verify my email address. Once I did that, the download error vanished completely.
What If You’re Not Registered on the LIC Portal?
My father had the same issue but doesn’t have an online LIC account. His fix was to go to his home LIC branch, where he simply filled out a small form to update his contact information. The branch updated his email in their system within a day or two.
Solution for the LIC ‘Valid Email’ Error
To fix the “enter valid email” error, you must update your email ID directly in LIC’s records. You can do this through the official LIC online portal if you’re a registered user, or by visiting an LIC branch. After your email is updated in their system, you will be able to download your receipt without any issue.
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