What steps should I take if my card is lost or fraudulent transactions occur?
If your ICICI Bank Times Black Credit Card is stolen, you should immediately report the theft to ICICI Bank customer care by calling 1800 2662; this will block your card and prevent unauthorized transactions from being made.
Some of the important steps to take:
->Contact customer care:
Call the ICICI Bank customer care number (1800 2662) as soon as you realize your card is missing.
->Provide details:
Be ready to provide your card number, name, and other necessary details when you speak with the customer service representative.
->File a police report:
After contacting the bank, file a police report at the nearest police station to document the theft.
->Monitor your account:
Regularly check your online banking account for any suspicious activity.
If your ICICI Bank Times Black Credit Card is stolen or you suspect fraudulent activity, it’s important to act quickly to protect your account.
> The very first step is to block your card immediately to prevent unauthorized transactions. You can do this through multiple channels:
• ICICI Bank iMobile App or Internet Banking – Instantly block the card under the “Cards & Loans” section.
• Customer Care Helpline – Call ICICI Bank’s 24x7 customer care and report the loss. They will block your card right away.
• Nearest ICICI Bank Branch – If convenient, you can also visit a branch for assistance.
Once the card is blocked, the bank will guide you through raising a fraud complaint and will issue a replacement card.
It’s also advisable to keep a close eye on your statements and report any unauthorized charges immediately for dispute resolution.
For more details and official instructions, you can visit the ICICI Bank website here: