I’ve been trying to link my ICICI Bank account via Finvu all evening, but the OTP is just not coming. It’s frustrating because I don’t know if the problem is with my phone, with Finvu, or with ICICI Bank itself. Why does this happen, and is there any way I can monitor the situation to know when it’s a good time to try again?
Not receiving an OTP from Finvu for your ICICI account is a common problem, often caused by issues with the bank’s SMS gateway, especially during peak hours. While you can troubleshoot your own phone, ‘monitoring’ the problem involves checking for widespread outages to determine if the issue is at ICICI Bank’s end, helping you decide when to try again.
Common Reasons Why the ICICI Finvu OTP Fails
A friend had this issue and we ran through the usual checklist. First, we checked for bad mobile signal in his apartment. Second, he logged into his ICICI net banking profile to confirm his current mobile number was correctly updated. Since both of these were fine, we concluded it was likely a temporary bank-side issue, as he was trying to link the account around 9 PM on a weekday. The problem is very rarely with the Finvu platform itself.
Monitoring Widespread ICICI Bank OTP Issues
When I couldn’t get an OTP for a transaction myself, I immediately went to X (formerly Twitter) and searched for “ICICI OTP.” I saw a dozen other people complaining about the same thing, all within the last 10 minutes. A colleague of mine prefers using Downdetector.in. He saw a huge spike in the graph of reported problems for ICICI Bank. This is the quickest way to confirm the problem isn’t just you, but a wider issue.
How to Test the ICICI OTP Service Yourself
A simple trick I use to check if the issue is with ICICI’s OTP system in general is to try and trigger an OTP from another one of their services. I just go to the main ICICI Bank net banking login page and click the “Forgot Password” or “Forgot User ID” link, which also sends an OTP. If I don’t receive that OTP either, it confirms that their entire SMS gateway is having a problem, and the only thing to do is wait it out.
Checking Your Own Phone for the ICICI OTP Issue
My dad was complaining about not getting any OTPs and was convinced it was the bank’s fault. I asked him to check his phone, and it turned out his SMS inbox was full and couldn’t accept new messages. Another time, my phone had automatically connected to a weak public Wi-Fi network, and SMS delivery was being delayed. Before you start monitoring the bank’s status, it’s always good to do a quick check on your end by asking a friend to send you a test SMS.
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