ICICI Pocket Wallet to Bank Transfer - Am I Missing Something?

Okay, so I’ve got ₹3,500 sitting in my ICICI Pocket wallet and I just want to transfer it to my bank account.Has anyone successfully done ICICI Pocket wallet to bank transfer? Please tell me I’m not the only one struggling with this!
Showing me this error

“Transaction could not be processed due to insufficient balance” error:44

Transferring money from your ICICI Pocket wallet to your bank account can be confusing, but there are several methods available.

The fastest way is through UPI transfer - simply go to “Send Money” in the Pockets app, select “UPI” option, enter your UPI ID (like yourname@paytm), enter the amount, and confirm for instant transfer.

Alternatively, you can use the direct bank transfer method by tapping “Send Money,” selecting “To Bank Account,” adding your bank account as beneficiary with correct account number and IFSC code, then transferring funds via NEFT which takes 2-4 hours. The phone number transfer method works by selecting

The phone number transfer method works by selecting “To Mobile Number,” entering your registered mobile number linked to your bank account, choosing your bank from dropdown, and sending money instantly if UPI-enabled. Daily transfer limits are ₹25,000 with ₹10,000 per transaction and ₹1,00,000 monthly limit.