My credit application is stuck at the Account Aggregator (AA) step, and I’m not sure what’s causing the delay. How can I troubleshoot or fix this issue? Could it be due to pending consent approval, account linking problems, or technical errors with the AA app (like Anumati, Finvu, or CAMS)? What steps should I follow to ensure my financial data is shared properly so that my loan or credit application can move forward?
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Follow these steps to resolve Account Aggregator Related Issues:-
- Check Consent Status in the AA App
Open your Account Aggregator app (e.g., Anumati, Finvu, CAMS) and see if you’ve approved the data sharing request. If not, give consent manually. - Ensure Bank Account is Linked Properly
Verify that your bank account is correctly linked under the AA app and that your bank is live on the AA network. If the bank isn’t supported yet, the request can’t go through. - Look for Expired or Rejected Consents
Sometimes the consent may have expired or been rejected by the Financial Information Provider (FIP). In that case, re-initiate the process from your lender’s platform. - Check for App or Network Errors
Try restarting the AA app, ensuring a stable internet connection, or reinstalling it if it’s not loading or syncing properly. - Contact Your Lender
Call or email your bank or lending platform’s support team to confirm if they received your data. If not, they may ask you to resend consent or guide you through the correct steps. - Try a Different AA Platform (if allowed)
Some lenders support multiple AA apps. If one app is causing trouble, you may try linking through another AA app (like switching from Finvu to Anumati). - Clear Browser or App Cache (If Web-Based)
If using a web-based AA flow, try clearing cookies/cache or switching to a different browser.