What should I do if my HDFC MoneyBack Credit Card is lost or stolen?

Credit Cards HDFC
1

What immediate actions should be taken to report a lost or stolen credit card and prevent fraudulent transactions?

2

If your HDFC MoneyBack Credit Card is lost or stolen, you should immediately call HDFC customer care and block your card. You can also block your card online.

Block your card

  • Call HDFC customer care at 1800 202 6161 or 1860 267 6161 within India
  • Call +9122 61606160 abroad
  • Follow the audio prompts through the IVR system
  • Block your card online through MyCards, NetBanking, Phone Banking, WhatsApp Banking, or SMS

Report the loss to the police File an FIR with the police and Share the FIR with the bank.

Secure your finances Change passwords for linked accounts and Review statements for unauthorized transactions.

3

1. Block the Card Immediately

  • Via NetBanking
  • Through Mobile Banking App
  • Call HDFC Customer Care
    • Call at the toll-free number 1800 202 6161 / 1860 267 6161.
  • SMS Blocking Request:
    • Send “BLOCK [Last 4 digits of Credit Card]” to 5676712 from your registered mobile number.

2. Request a Replacement Card

3. Monitor Account for Unauthorized Transactions

4. File a complaint

5. Update Card Details for Auto-Pay Services